A Coronavirus Update to Our Community

April 2, 2020

At Orcas Family Health Center we are working to slow the spread of the coronavirus while continuing to provide care to our patients. Below are some of the measures we are taking to keep you and our staff as healthy as possible. We truly appreciate your understanding and patience during this time.

By Appointment Only

We are currently seeing patients in the office by appointment only. Please, no walk-ins or visitors. For all routine and urgent matters, please call us: 360-376-7778. For all medication refills, please call your pharmacy directly.

Hours

We are open Monday through Friday from 9:00am to 12:00pm. From 12:00pm to 9:00am the following morning, we have a provider on call who can be reached by leaving a message on our after hours voicemail.

Office Visits

To minimize exposure for our patients and staff we are postponing all routine, non-urgent, and preventive/wellness visits until the governor’s Stay Safe/Stay Home proclamation is lifted. Providers are conducting some visits via phone or telemedicine. If you have an appointment on the books we will be reaching out to you to reschedule.

All patients with urgent or acute symptoms contacting our office will undergo screening over the phone for COVID-19 symptoms, travel, and exposure history. Based on the screenings, we will be able to determine which patients are best served by an office visit, supportive care via phone, or additional screening or testing.

In the Office

All patients will be screened for fever or flu-like symptoms at the front desk when they arrive. All patients will be roomed as quickly as possible upon their arrival to the office to minimize time in public spaces. All exam rooms are thoroughly cleaned between patient visits. Our staff regularly cleans all surfaces in the common areas. At this time, we are asking patients to come alone and not bring visitors or additional unessential family members with them, including children who are not the scheduled patient.

What can you do?

  • Wash your hands! Use soap and water, lather for at least 20 seconds. Wash often. Don’t touch your face.
  • Stay Home. Limit outings to only truly essential needs. Limit your interaction with other people. Keep at least 6 feet away from other people. Do not share food, drinks, utensils, etc.
  • Work from home. Avoid large groups. Avoid exposure to sick people.
  • If you cough or sneeze, use respiratory etiquette and cover your mouth and nose. If you cover with a tissue, immediately throw the tissue into the garbage and then wash your hands. If you cover with your elbow, immediately wash your hands.

Thank you for your continued patience as we continue to work through this unprecedented event.

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